When booking a recording session at II Elite Media Group you are entering into a contract by which you are agreeing unconditionally on behalf of the artist/band to abide by the studio’s terms and conditions as detailed below. 

Booking a recording session 

Session bookings, times and dates are subject to availability and approval from a member of II Elite Media Group. II Elite Media Group reserve the right to refuse and reschedule any confirmed bookings. Bookings are made by the following methods only. IIElite.com – Phone: 214-377-9729 Email info@iielite.com and are not valid until confirmed and deposit paid. 


Payment can be made with cash or credit/debit card. It is the responsibility of the artist to cover the cost of each session in full either in advance or on the day of the session. A 50% deposit is required to confirm all bookings by phone or when booking online. This deposit is non refundable or transferable. The remainder of the studio bill should be paid in full on the first day of your session Late payment will lead to an additional fee of $10, and refusal to pay will lead to prosecution. No Call/No shows that have paid deposit will result in loss of monies and studio time, non-refundable. 

Failure to produce full payment will result in the studio withholding session time, all copies of recordings, masters or session files until all fees have been paid and funds have cleared. You must pay for the full amount of hours you book; it’s not our responsibility to manage your studio time. If the recording session is broken up over a period of time (8hrs+), payment will be required either in advance or in installments to cover time that has been used II Elite Group reserves the right to implement these payment terms where applicable. All session files are deleted from II Elite Media hard drives 90 days after session completion unless otherwise specified. Please bring a backup storage device if you require your multi-tracks. 


24 hours’ notice is required for the cancellation of a session; this includes weekends and bank holidays. If a session is cancelled with less than 24 hours’ notice, full payment will be required to book further sessions. No Call/No shows that have paid deposit will result in loss of monies and studio time, non-refundable. Cancellations as a result of adverse weather conditions such as snow will be rescheduled. 

Breakages and damages to studio equipment 

Any damage caused to studio equipment due to misuse and abuse will be charged to the artist/band/individual. Refusal to pay for breakages will lead to exclusion and prosecution. If an item of equipment is damaged or missing at the start of your session please report it to the session technician/engineer immediately. 

Personal items/lost property 

Please make sure that you do not leave personal items unattended and ensure that you take all of your belongings with you when you leave. II Elite Media Group is not responsible for any personal items that are lost or damaged on the premises. 


Clients are allowed a maximum of 2 guests during the recording sessions. II Elite Media Group must be given 24hr notice when requesting additional guest & apply. Client must get approval from II Elite staff member prior to showing up with additional guest. 


Smoking is NOT permitted anywhere inside the studio. If you leave the premises to smoke, please ensure that you are a safe distance from the studio and that your cigarette stubs are disposed of appropriately. When leaving and entering the complex, please remember that the entry door must be kept shut and locked at all times. Any theft or damages that occur as a result of the door being left open will be chargeable to the artist/band 


You are permitted to bring your own food and drink into the studio; however, this must not be placed on any of the equipment under any circumstances. Please store your food and drink in the kitchen/lounge area. Any damage caused to studio equipment due to spillages and negligence with food and drink will be charged as per our damages policy above. Please help us to keep the studio tidy by placing any rubbish in the trash bins provided.


  • There is a $20, nonrefundable clean-up fee applied to sessions where
    II Elite Media Group staff sees applicable (excessive trash, food leftovers, ect) 
  • Additional guest fee of $7 per guest (over the allowed 2 person limit) 
  • Pro-Mix – Highest quality of mix offered custom quotes minimum $250 

Recording Tips 

  • Be on time and prepared 
  • Bring your instrumental or have download link ready 
  • Bring Hard drive or flash to take your files upon completion 

If you cannot abide by these terms and conditions, please do not book a Recording session. 

Refunds for Studio Sessions

If 7 days have gone by since your order, unfortunately, we can’t offer you a refund or exchange.

For booked sessions, there are no refunds available once a deposit has been made. Deposits can be applied to other sessions if a cancellation policy has been followed.

Refunds for Productions

If 7 days have gone by since your order, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a refund, no work should have begun on the project, including hours of recording for example.
Several types of products are exempt from being returned. Downloadable goods for example, such as mixing, beats, and completed sessions cannot be refunded.

To complete your return, we require proof of purchase, date purchased, and reason for return.

There are certain situations where only partial refunds are granted: (if applicable), these include but are not limited to:
• Mixed songs by our engineers that have not met client standards after 3 revisions and a mediation.
• Productions that have not been (a) sent to the client (b) have not been completed.

We will notify you with 3 days of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit/debit card or original method of payment, within 7 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet and we’ve confirmed credit, first check your bank account.
Then contact your credit card company, on occasion it may take some time before your refund is officially posted.
There is always some processing time before a refund is posted.

Discounted items (if applicable)
Only regular priced items may be refunded, unfortunately, discounted items cannot be refunded.

Exchanges (if applicable)
Sometimes we can work out an exchange for another service of an equal price if agreed upon by both parties.